The tamale lady made me mad!

August 5, 2008 Jasmine
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Okay so I love tamales. I usually try to pick some up 1-2 times a year though cause I will want to eat all of them!

A few weeks ago my son seen someone selling tamales to the neighbour. I ran over to ask how much? $1 each. I asked for 4. I figured my hubby and I would test them out and if they were good we could buy more another time. I asked for all pork.

2 of them were pork and 2 were cheese!

Good thing it turned out hubby liked the cheese ones.

The next week I think I ordered about 15 and I laughed and I told the lady we wound up with half cheese last week and it was ok, my hubby did like it, but he wants 3 and please make sure the rest are pork though because I do NOT like cheese and I am also ordering some for the kids. She said they also have chicken and I told her no thanx to that. Just the pork.

We got the right order.

Next week my son stops by her house and he asked her if we can have 18 pork and 5 cheese. He brings them home and the pork ones were all chicken!! From what I understand her and her sister do this. She does the chicken and cheese and her sister brings the pork ones and they go sell.

She doesn’t get any money from the pork ones. So of course it would be in her best interest to sell the chicken. The kids and I are hungry anyways so we start eating some of them.

1. There is no way to tell what kind of meat it is til you open it.

We ate some but I was really disappointed with the chicken ones. Hardly any meat and we eat chicken all the time at home but rarely ever pork. The seasonings were different too.

So the other 5 were NOT opened yet so I sent my son to take those back and remind her that we ordered PORK, not chicken! Yes of course he would let her know politely.

I guess she got mad and said how do you know these are chicken and not pork?!?

Hunh?

SO she gave him some pork ones.

The next week I sent my son over to buy 23/$23.00. He calls me up and says that she raised the prices to $1.25 and that we would need $26 to get 24 of them.

Well first of all I didn’t want 24, I wanted 23 and second of all that would be $1.083 , not $1.25 by my calculations!

I asked him is she just charging more for the cheese ones? Not that that would work out mathematically either.

SO he puts her on the phone. Of course she has a spanish accent and is hard to understand but she sounded angry.

She said the tamales are now $1.25 and she needs $26. I told her I understand, my son doesn’t have that much cash on him. He only has $23 on him so please give him whatever you can for that amount and thank you, thank you, thank you.

I have always been very polite to her and told her that their tamales are the best and they do a great job on them.

Maybe I shouldn’t of. Because now the price is higher. She wound up sending him home with 20 tamales for $23.00. That is $1.15 by my calculations. I thought they were all supposed to be $1.25 now?

I guess she told my son that food is costing more now.

Guess what? It has been going up ALL YEAR LONG!

We are fairly new customers so I do think it is too soon for a price increase.

I don’t know how long she has been doing this or selling them for $1. I know eventually people have to raise their prices.

But you know when you need to and the perfect time would have been when we first started buying to tell us upfront, these are $1.25 each.

It’s not just the money, it is everything combined.

1.) First, are they now $1.15 or $1.25? How much are they going to be next week?

2.) I am of the train of thought that if you don’t like how someone does something, then do it yourself. If you don’t like how much someone charges, then make it yourself.

3.) Am I going to get what I ordered? Or am I going to wind up with chicken AGAIN! That is 3 times out of 4 that we didn’t get what we asked for.

4.) When my son asks, she says they will be ready on Tuesday, we are all waiting, then that evening she tells him, no Wed. Maybe. Cross your fingers.

5.) She seemed rude on the phone.

Yes I am extremely annoyed. So Sunday I decided we would make our own tamales! I cook alot from scratch anyways but never this.

I picked up corn husk and chile and pork and already prepped masa. (I think next week I will mix my own masa).

My 15 y.o dd said she wanted to make them. SO I found a few online tutorials for her and said have at it. We don’t have a tamale pot, might just have to get one. We used the turkey roaster oven, set the brackets up in there and places a wet towel over the lid to “steam them”.

It takes 4- 5 hours that way but hey, last night at midnight we had tamales!

They were actually good too. A little bit dry. I think I am going to get that tamale pot. She is going to steam some more today so I will post pics then.

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3 Comments Add your own

  • 1. Nic  |  August 9, 2008 at 8:08 am

    I don’t know what tamales are, but I do know that this is NOT good customer service!

  • 2. Gill  |  August 12, 2008 at 2:17 pm

    she has just lost a good customer, bet she is kicking herself, for being petty and mean……..

    Gill

  • 3. jasmine  |  August 13, 2008 at 9:32 am

    Thanx ladies. I am over her rudeness and even bought a tamale pot! My dd makes better tamales than her now. Yeah!


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